Virgin Media Community

[cmscratc]

Hi

We have virgin 360 and I want to add a mini box to my bedroom tv, but trying to get any information about these seems impossible!

The chat bot sends me round in circles and when I rang up they didnt know what I was talking about.

Do these things actually exist and if so what do I have to do to get one ?

Thanks

[japitts]

Yes. if you have a 360 then a minibox is the multiroom solution. Needs a coax (for live TV) and 'net connection (for OnDemand, streaming & EPG updates) exactly the same as any other VM TV box, but doesn't have a hard drive so uses the main box for all recording functions.

Pricing does depend on your package and you're best calling VM to get specifics - but maybe ~£50-100 for install/activation and then maybe ~£10 a month ontop of your bundle, to replicate your existing package on that box.

The issue you'll have is that, if you don't currently have a coax connection point in the room you want the extra box, this will force a manned install to run the additional internal cabling - which VM aren't currently offering.

[cmscratc]

Thanks, so they do exist at least 🙂

The problem is whoever I speak to on the phone have no idea what Im talking about! Is there a specific 360 help team or anything

[roy247]

Mini boxes definitely do exist.

I don't know what package you are currently on but it maybe worth trying to get a good deal upgrading to ultimate oomph, if you get the mini box installed as part of the upgrade it might work out cheaper than adding one to your current package.

[Zoie_P]

Hi Cmscratc, 

Thanks for your post 🙂
Our mini boxes do exist, I can feedback about this and our agents not being knowledgeable about products.

At the moment we are not installing second boxes as its non essential.

Zoie