@Lacey60 wrote:
Hi,
Yes the issue still persists after changing the settings. I have also reset all boxes etc. with no change.
Was that a factory reset or a restart, (turning the power off to the boxes for a couple of minutes), as japitts say's you can run diagnostics to check your WiFi signal on the 360 mini, assuming it's connected that way but if OnDemand is OK you would expect that to be fine.
When I couldn't access recordings between V6 boxes reconnecting to the Virgin media services usually worked after a couple of attempts.
I would suggest if this is what you haven't already tried is to turn both boxes off at the power socket, or the switch on the rear of the boxes, leave for 2 minutes then power back on, if that doesn't work try a factory reset, it won't delete your recordings or series links but you will need to sign in to Netflix again or any other account if you have them.