Hi Lavster 👋 welcome to the community! Thank you for posting, sorry to hear you were given some conflicting information regarding the Mini boxes and their connections. It is true to say they require a coax and internet connection as advised by the community!
Sadly we don't generally offer support with package changes via the forum as these are best done in real time. If you do change your mind and would like further support you can call us on📞 0345 454 1111 or 150 from a VM landline. Text us 📲 on +44753 305 1809, and WhatsApp us on +447305 327 112 .
Please let us know if there is anything outstanding that we can offer support with!
All the best. 🌞
Molly