Mini 360

[Tonna63]

Since having Virgins new 360 services we are continually having major issues with the Mini 360 box.

It losing connection to the Hub and subsequently we can not watch any recordings or catch up tv.

Messing around with both Mini box and Hub and finally gets a good connection the 2 days later for no apparent reason loses connection.

I'm assuming the Hub (5) isn't the problem as all other connections around the house have no issues.  It appears to be down to the mini 360 box.

Very frustrating??

Any one else having these problems with the mini box.

[Paulpal67]

Mine is connected via wifi and on the 5ghz channel. Kept on buffering and losing connection. I switched to the 2.4ghz and is a lot better

[Ilyas_Y]

Hey @Tonna63, thanks for reaching out to us on the forums.

I'm sorry to hear about the issues with the 360 mini box.
May I ask if you've tried to change the connection to a 2.4ghx connection, as advised in the thread?
Let us know how it goes and whether or not it works and we can go on from there.

Kind regards,
Ilyas.