I've had the blank screen issue on Sky Sports since last Sunday, everything was fine on the Friday (day two of the maters), but I noticed it wasn’t working on Sunday and I thought it must have been a TV rights issue as Skys website said red button coverage was only available on Sky Q for the masters.
but I’ve checked a few times since and my Sky Sports channels red button are still the same, all is fine with BT and BBC. I am hoping it will be all working for the F1 this weekend. Or do people think this is an issue/bug with the TV 360? Should I be logging this with Virgin Media and getting an engineer out? I also have an issue with the Go app and my box, but that’s a separate issue I suspect.
Should I be logging this with Virgin Media and getting an engineer out? I also have an issue with the Go app and my box, but that’s a separate issue I suspect.
I don't see any harm in logging the fault with VM, but you may find it easier doing that through here (by VM staff picking up this post after a few days) than calling in. You shouldn't need an engineer out for this - it's not a box or signal issue specific to your equipment, and clearly affects other users.