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soulfulscotsman
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MTV instead of Sky News on 602

I'm currently getting MTV on 602 instead of Sky News. On channel 134 (usually MTV), nothing. Sky News = gone. 

Can anyone else confirm?

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ozsat
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Re: MTV instead of Sky News on 602

All good here

==================================
VIVID 600 (690/44mb) in Area 31
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newapollo
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Re: MTV instead of Sky News on 602

I had the same issue in Teesside area from around 1am, it was still the same at 2am. I even tried a reboot and factory reset.

All OK at 4.30am

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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nt_richardson
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Re: MTV instead of Sky News on 602

Having the same issue. 602 is Sky News on the EPG, but showing MTV instead.

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Zach_R
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Re: MTV instead of Sky News on 602

Hi @nt_richardson,

Thank you for your post and welcome to our community forums. We're here to help.

I'm really sorry to hear that this is happening. Would you mind doing a reboot of the box to see if that helps at all? To do this, whilst the box is powered on please unplug it via the mains and leave it unplugged for a few minutes. Plug it back in, allow it to power back up, and check again.

If the issue remains after this, please let us know and confirm which channel appears to be displaying instead. You can find our full channel guide here to confirm.

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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nt_richardson
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Re: MTV instead of Sky News on 602

Unplugged and repowered. Still get MTV - 134 on Channel 602 - Sky News

IMG_1580.jpg

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Zach_R
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Message 7 of 11
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Re: MTV instead of Sky News on 602

Hi @nt_richardson,

Thank you for sending this over.

Can you also confirm what model of TV box you are using?

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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nt_richardson
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Message 8 of 11
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Re: MTV instead of Sky News on 602

Virgin 360 - Installed last week. Is that all you need?

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Zach_R
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Message 9 of 11
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Re: MTV instead of Sky News on 602

Hi @nt_richardson,

I'm going to send you a private message in a moment so we can acquire some more details and take a closer look.

Please respond to this at your earliest convenience and we can proceed from there.

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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nt_richardson
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Message 10 of 11
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Re: MTV instead of Sky News on 602

With the help of Zach_R, the issue was resolved for me with a factory reset. Many thanks.