Menu
Reply
Firefly442
  • 1
  • 0
  • 0
Joining in
143 Views
Message 1 of 2
Flag for a moderator

M63 fault

I had the exact same happen to me when upgrading to 360 on my V6 box, no upgrade option on the Home Screen so called VM, whatever they did caused a M63 error code despite 5 follow up calls they have been unable to help and I have to wait a week for an engineer visit 

0 Kudos
Reply
Serena_C
  • 2.15K
  • 90
  • 222
Forum Team
Forum Team
136 Views
Message 2 of 2
Flag for a moderator

Re: M63 fault

Hi @Firefly442

 

Welcome to our Community Help Forum 🙂

 

Than you for your post regarding the M63 fault you are experiencing following upgrading to TV360. I am so sorry that this error has occured.

 

I am glad to hear that you have an engineer appointment booked to get this resolved, apologies for the delay in getting your TV services back up and running. Please do keep us updated with how things go with your engineer appointment.

 

Thanks,

 

Serena

0 Kudos
Reply