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Live sport on 360 box freezing for millisecond

Jono24
Joining in

Hi all,

After updating my old virgin v6 box to the new 360 I am having trouble with live sporting events. Watching live nfl redzone on sun 17th the live feed would continuously freeze for a fraction of a second then carry on as normal. This  also happened when watching live golf. The sound on both occasions was not affected. This happened on both sky sports mix and sky sports golf. I changed nothing in my tv settings, it never happened before I upgraded on my old v6. Any thoughts?

2 REPLIES 2

roy247
Superstar

Have you tried any fault finding like trying a different HDMI cable or swapping connections on the TV.

 

Martin_N
Forum Team
Forum Team

Hi Jono24,

Thank you for your post and welcome to the community.

I'm very sorry to hear about the issues you've been having with your Tv service. 

Can you confirm if you have been able to try either of the suggestions from roy247?

And can you confirm, if you are still having this issue?

^Martin