What I was saying is I get to the ad break and I don't get any adverts, the programme pauses for the adverts and then starts the next half of the programme. So it doesn't get stuck in an advert loop.
Have you checked for faults in your area, you can login to your My Virgin Media and check your service status at the top right of the page or phone 0800 5610061 for a more localised check.
Have you tried rebooting the box by turning the power off and on with either the switch on the back of the box or at the plug.
If that doesn't work you could try a factory reset.
It's only a partial system reset and not a complete factory reset. You are given 2 options,
Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up, you will
have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again, also Match frame rate and Standby power consumption will
go back to their default settings if you have changed them.