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Installing TV Virgin 360 box before contract start date?

Joining in

Will I incur costs by simply setting up the delivered Virgin 360 TV box that got delivered today? My contract starts on 30 May.

I assume I won't have any services activated until the 30th May, but since it's delivered today and I have time, I thought setting it up now would make sense. However I don't want to get a charge for accidentally activating it early.

Will I be charged? Or should I just wait until the 30th May?


Forum Team
Forum Team

Hi there @scooby102 


Thank you so much for your post and welcome to the community forums, it's great to have you here. 


To clarify your contract would be active as soon as the services went live, so if the box was installed early it may trigger the contract to start early. 


Thank you.