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Geoffb156
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Important message screen stuck

Today there seems to be some sort of upgrade. I have an important message screen telling me to delete planned recordings. I was informed that this was going to happen but cannot get past this screen. I am told to press any button on remote to cancel this screen but this does not work.

Anybody else have this problem? How do I get back to live TV?

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newapollo
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Re: Important message screen stuck

Hi @Geoffb156 

Sorry to see the screen is stuck. I pressed the back button on my remote and that screen cleared.

Sometimes the360  remote control seems to stop working and is cured by giving it a few shakes. Try that and see if it works.

Pressing one of the channel buttons on the actual 360 box may also start the box working correctly.

Otherwise I would  try switching off fthe 360 for a minute ot two using the power rocker on the back of the box.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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Geoffb156
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Re: Important message screen stuck

Pressing channel button on box did the trick.

Thanks!

newapollo
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Re: Important message screen stuck

Hi again @Geoffb156 

Thanks for the update. Glad to see it worked.

Stay safe and take care.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

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