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ITV Hub - grrrr

chrisjames
Up to speed

on ‎06-10-2022 17:36

For the first time today, ITV Hub forced me to sign in on my Horizon. Puzzled I did that and got a bad result. The picture was SD, programmes full of adverts, and a giant itv in the top corner. Compared to before, no signing in, picture in HD, no commercial breaks in programmes, no logo. In other words we have lost the ITV Hub + version.  I still have BBCiPlayer, All4, my5, in HD so ITV is now on its own with inferior quality on its Catch Up service.

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5 REPLIES 5

japitts
Very Insightful Person
Very Insightful Person

on ‎06-10-2022 18:34

TV360 allows recording of programmes, so that you're not reliant on VOD services. That will allow you to record in HD and fast-forward through adverts.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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chrisjames
Up to speed
In response to japitts

on ‎07-10-2022 10:37

@japitts wrote:

TV360 allows recording of programmes, so that you're not reliant on VOD services. That will allow you to record in HD and fast-forward through adverts.

Great advice mate, must remember that. But I was really thinking about programmes in the ITV Hub archives...

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David_Bn
Forum Team
Forum Team
In response to chrisjames

on ‎09-10-2022 13:06

Thanks for your post on our Community Forums @chrisjams, and welcome back!

Can you possibly try logging out of the ITV Hub and see if you're able to view the content without logging in?

Kindest regards,

David_Bn

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chrisjames
Up to speed
In response to David_Bn

on ‎09-10-2022 14:16

@David_Bn wrote:

Thanks for your post on our Community Forums @chrisjams, and welcome back!

Can you possibly try logging out of the ITV Hub and see if you're able to view the content without logging in?

Kindest regards,

David_Bn

Thanks for your interest David. Did as you suggest but did not make any difference even though I had tried both ways of signing in (keyboard and mobile phone code). However, I then voice searched for the same programme (The Walk-in) and it worked as it did before (ITV Hub+) even though I had signed out. So I have sort of found a work around.  I'll see what happens when ITVX is launched!

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Kath_F
Forum Team
Forum Team
In response to chrisjames

on ‎12-10-2022 08:08

Hi chrisjames, 

Thanks for coming back to us on this one and for letting us know about the work around. 

Please keep us posted on how things go and if you have any further issues, please let us know. 

Thanks, 

Kath_F ✨
Forum Team

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