I hate the new 360 software

[silvershark76]

I hate the new 360 software, on the V6 the series link was great. You had all the series in one folder but on the 360 if a program is on a different channel it opens up a new folder and I hate that. I have OCD and like things in order, when I renewed my contract, I had no choose in having the 360 box. When I started to use it and found that it was totally rubbish, I asked to be changed back but they said I could not. Now I am stuck with this rubbish. And also, if you delete a program by mistake you cannot recover it. A lot of customers are saying the same thing, why is Virgin not listening to the customers, because once you in a contract they do not care. It is a software upgrade if the V6 box had it then why can they not do it on the 360 box. I have 2 months left on this contract I am really thinking of cancelling, I am totally fed up. Ready to leave.

[japitts]

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@silvershark76 wrote:

when I renewed my contract I had no choose in having the 360 box

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Conversions to TV360 have always been voluntary, contrary to what VM sales agents may have said.

Even now, unless a renegotiated package includes Disney+ or Paramount+ - a migration to TV360 is 100% voluntary. Although you may be "ready to leave", no-one else in the UK offers TiVo software on a PVR so that won't get you a V6 back.