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RRRose · ‎15-02-2023

Just a quick question. If I swap my hub from a 4 to a 5 will I lose all my recorded programs after the swap?

japitts · ‎15-02-2023

The only issue you will encounter with a hub-swap on your TV service, is that any device (which includes a TV box) that's connected via WiFi - will need to be setup with the new SSID.

Without that, you will lose all internet-functionality on said device. It won't affect Ethernet connected devices.

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roy247 · ‎15-02-2023

No, your recordings are on the hard drive in the 360 box.

newapollo · ‎15-02-2023

Hi @RRRose

Recordings are stored to the VMTV set top box, so changing the hub won't affect your recordings.

Dave

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japitts · ‎15-02-2023

The only issue you will encounter with a hub-swap on your TV service, is that any device (which includes a TV box) that's connected via WiFi - will need to be setup with the new SSID.

Without that, you will lose all internet-functionality on said device. It won't affect Ethernet connected devices.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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