on 15-04-2021 19:35
Hi All,
Can you say how I unsubscribe from the emailing list for 'The Edit' which is about TV and Film? My package does not include TV so it's of no interest to me. On the email it suggested adding this address mail@em.virginmedia.com to my address book... I sent that address an email asking to be unsubscribed from 'The Edit' and promptly got an autoreply saying that it's an unmonitored address! Computers don't argue, and I don't want to go round in circles... so are there any nice humans among you who can tell me how to unsubscribe from The Edit? Thanxalot.
Thanx.
Answered! Go to Answer
on 15-04-2021 19:40
on 15-04-2021 19:40
on 19-04-2021 12:29
Hi @pete13,
Thank you for joining our Community Forum. We really appreciate you posting for the first time.
Have you managed to locate the unsubscribe link on the bottom of the email as @Anonymous suggested?
Please get back to us if you need any further assistance?
Thanks,
on 21-04-2021 17:12
Thanks so much for the tip, yes I found the hyperlinked unsub phrase - the small print eluded me at first.
All the best
on 22-04-2021 09:52
Hello Pete13
Thanks for the update and glad to hear this has now been resolved. If you need us again in the future, please don't hesitate to get in touch with us here.
We have these general tips available to help with broadband issues:
Thanks
Rob
on 28-04-2022 09:03
I have solved my problem.