Virgin Media Community

[pete13]

Hi All,

Can you say how I unsubscribe from the emailing list for 'The Edit' which is about TV and Film?  My package does not include TV so it's of no interest to me.  On the email it suggested adding this address mail@em.virginmedia.com to my address book... I sent that address an email asking to be unsubscribed from 'The Edit' and promptly got an autoreply saying that it's an unmonitored address! Computers don't argue, and I don't want to go round in circles... so are there any nice humans among you who can tell me how to unsubscribe from The Edit? Thanxalot.

Thanx.

[Anonymous · Accepted solution]

use the unsubscribe link in the email. check at the bottom

[Paulina_Z]

Hi @pete13,

Thank you for joining our Community Forum. We really appreciate you posting for the first time.

Have you managed to locate the unsubscribe link on the bottom of the email as @Anonymous suggested?

Please get back to us if you need any further assistance?

Thanks,

[pete13]

Thanks so much for the tip, yes I found the hyperlinked unsub phrase - the small print eluded me at first.

All the best

[Robert_P]

Hello Pete13

Thanks for the update and glad to hear this has now been resolved. If you need us again in the future, please don't hesitate to get in touch with us here.

We have these general tips available to help with broadband issues:

• General broadband help - https://virg.in/vmessential
• Service status page - virg.in/service
• Wi-Fi hints and tips - https://virg.in/wifisos
• Wi-Fi troubleshooting - https://virg.in/wifinotworking

Thanks 

Rob

[DelwynCiara]

I have solved my problem.