Hi @fimcam
Welcome to our Community Help Forum 🙂
Thank you for making your first post regarding running a new cable to a new location.
Our engineers will be able to do this for you, however it is classed as non-essential work and therefore there is a £99 fee for the engineer call out.
We are currently working through a backlog on non-essential visit requests, but please let me know if you wish for us to book you in for a non-essential engineer visit.
Many thanks,
Serena