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tonyworks
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Getting new 360 box for disabled

Hi,

My wife has bad eyesight and cannot read the menus or program guide on the TiVo box. Would it be possible to change to this box, since I believe it can read out the menus and programs to you

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BenMcr
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Re: Getting new 360 box for disabled

That's not something it currently does. What Virgin Media have said is that it's something they will look at doing if possible as part of the Ofcom review of TV accessibility

https://www.ofcom.org.uk/__data/assets/pdf_file/0013/150124/epg-accessibility-report-2019.pdf

Virgin Media said that they are currently undertaking an independent review alongside the Disability Action Centre on the development of their new platform (‘Horizon’) to ensure it is usable by those with visual impairments.

However the TV Go app that's available for both TiVo based customers and 360 customers can be used with accessibility features on mobile devices.

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I work for Virgin Media - but all opinions posted here are my own