on 18-12-2021 20:26
Screen is stuck on green ?
on 18-12-2021 21:02
Can you explain a little more what you mean?
Coloured tints can often be an HDMI fault.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 21-12-2021 08:50
Hi Plumber1066, thanks for posting.
Sorry to hear you're having some issues with your TV service. Have you been able to test another HDMI cable to see if that helps? If it's still ongoing for you please get back to me via PM and we'll go through further checks.
Tom
on 21-12-2021 09:00
David Brookes
Acc - removed
Green screen now gone and on demand seems better.
still have random interference on some channels ps have tried 3 hdmi cables
[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
on 21-12-2021 17:57
@Plumber1066 wrote:still have random interference on some channels ps have tried 3 hdmi cables
Can you post a picture of this? I wonder if this is a signal fault causing pixellation
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 23-12-2021 18:42
Thank you for coming back to us Plumber1066.
How are things looking since your last post? Are you still suffering with the green screen issue?
Kind regards,
Zak_M