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PupApophis
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Favourite channels reappearing 360 box

Hi I’m new to Virgin Media so still trying to figure out stuff. 
I’ve got a 360 box and added a few favourite channels but decided I just want to use the all channels function so I deleted my favourite. However my box keeps re adding them, sometimes while I’m watching something it will suddenly change to a (former) favourite channel too. Is there any way to stop this? 

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Gibbo5
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Re: Favourite channels reappearing 360 box

Hi,

This has happened to me a couple of times on a new profile I’ve created. Assuming this isn’t on the Shared profile then delete the profile and create another one (with the same name if you like) and it will stay with the full channel list.

Hope this helps.

PupApophis
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Re: Favourite channels reappearing 360 box

Thank you. Didn’t think to delete and remake my profile. That worked. 

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