Showing results for 
Search instead for 
Did you mean: 

Error cs6031

Joining in

Hi everyone. 

had an engineer replace our master box this morning. Now our mini box in the bedroom won’t let me record programs from it I have to do it from the master box of I want to record stuff is there a way I can resolve this. I can playback recordings on the mini box but it won’t let me actually store a recording but I could before the new master was installed. 




Very Insightful Person
Very Insightful Person

Hi @chrislovevdub 

I've moved your post from the V6 to the Tv360 forum.  The V6 doesn't have any error codes beginning CS - they are reserved for 360 and Stream boxes.

Mini boxes don't have have hard drives, only the main (master) box has a hard drive, however you should be able to set recordings using both boxes.

Have you tried rebooting the mini box so it searches for the new main box and tried to make a new connection?

You might need to reboot both boxes.


I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali