For over a month now, we keep getting error codes CS2200/CS2217 and other codes saying 'failed to play recording' and error code CS5500 saying 'action not possible'.
I have 2 v6 boxes with the 360 upgrade and the errors happen on both boxes.
I have reported the problem via the customer service number (150) and even sent complaint emails regarding this matter. After several calls and emails, all I am being told is there's issues in the area and to try again after 24/48 hours, but the problems still persist.
I am reaching the end of my tether and seriously contemplating leaving VM and going elsewhere.
I have read through other people's articles on here and they've been told there's problems with the hardrive in the box and that they need replacing, yet I haven't been given this option.
If someone could look into this and get back to me please, before the boxes get thrown out the window!!