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Error CS6002 Can't find hard drive, now wont start. Cycles through Welcome

gabell
Tuning in

Power cycled my 360 box as couldn't set a recording.

First boot came up with error CS6002 Can't find hard drive, but allowed channels to view.

Rebooted again, stuck on WELCOME FOR 10 minutes, then black screen.

Please help/advise.

 

2 REPLIES 2

roy247
Community elder

You need to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

 

Travis_M
Forum Team
Forum Team

Hi @gabell 

 

Thanks for posting on our community forum and sorry to hear about the issue with your TV

 

I'll drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

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