Virgin Media Community

[gabell]

Power cycled my 360 box as couldn't set a recording.

First boot came up with error CS6002 Can't find hard drive, but allowed channels to view.

Rebooted again, stuck on WELCOME FOR 10 minutes, then black screen.

Please help/advise.

[roy247]

You need to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.

[Travis_M]

Hi @gabell 

Thanks for posting on our community forum and sorry to hear about the issue with your TV

I'll drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.

Regards