on 07-02-2023 18:50
Power cycled my 360 box as couldn't set a recording.
First boot came up with error CS6002 Can't find hard drive, but allowed channels to view.
Rebooted again, stuck on WELCOME FOR 10 minutes, then black screen.
Please help/advise.
07-02-2023 18:58 - edited 07-02-2023 18:58
You need to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.
on 09-02-2023 19:57
Hi @gabell
Thanks for posting on our community forum and sorry to hear about the issue with your TV
I'll drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself.
Regards