Error CS2217 on 360 Box

[ManicMarvin]

360 box and get Error CS2217 when trying to playback some recordings...does not happen all of the time.

I have tried reset the box many times, even once with delete all recordings, but I'm still randomly getting the error.

Once the error pops up, I cannot continue to play that recording but if I reset the box it carries on just fine so the recording is there.

It's so annoying when you're 3/4 the way through playback and it fails like this.

[Steven_L · Accepted solution]

Hey ManicMarvin,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your 360 box, has anything improved since you last posted, I have looked into the issues on our system and can see that you would need a technician visit to resolve the problems that you're having at the moment. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

[ManicMarvin]

Thank you Steven,

I have replied to your PM. 

Mike

[Steven_L]

Thanks for confirming your details via private message ManicMarvin.

I have arranged a technician appointment to resolve your current issues, this can be tracked via your online account. Please sign into My Virgin Media and you will see your appointments on your account dashboard. However, this can take up to 24 hours to be updated. You can also check your appointments via the 'My Virgin Media' app.

There will be no charge for this visit unless:
• The technician diagnoses the faults as not being caused by our network/equipment 
• The technician discovers that the fault or problem relates to your equipment
• The technician discovers that the fault or problem relates to any system that we are not responsible for.
The technician will confirm during their visit if any of these instances apply, and if so, a £25 charge will be applied to your account.

Kind Regards,
Steven_L

[ManicMarvin]

Thank you.

Mike