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Error CS2004

Joining in

400mb Internet working fine. Connections all tight. Continually get error message cs2004 telling me to check cables and reboot. Never improves. Exhausted help guides. Any clues? 


Very Insightful Person
Very Insightful Person

The final step of:

suggests the need to report the fault for further investigation.

You can phone in or wait here for Virgin Media staff to respond. This may take a day or two.

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Forum Team
Forum Team

Hi MrPepper, thanks for the message and sorry to hear that you are having issues with the connection and this is not the experience which we want you to have with us. I will send you a private message so that this can be looked into further for you.