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Engineer visit - no show

Joining in

I need some advice here because I'm seriously at a loss of what to do

I had an engineer visit booked two weeks ago and they didn't show up. I managed to get another appointment booked for today and once again, they just haven't shown up. 

What are my options here? Third time lucky? I don't even get an apology from virgin just another booking for TWO WEEKS time 


Very Insightful Person
Very Insightful Person

Hi Lexibur2390 

This might possibly be related to your other thread /Home-Move-no-connection/ 

Do VM need to do any external work to get you connected, or do you have a working connection?

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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