on 19-04-2023 16:30
Hello
on 19-04-2023 18:53
When did you email to guide errors? They don't generally respond, but do attend to verifiable errors in a couple of days.
It really is the best way to report guide errors.
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on 19-04-2023 21:40
Hi
About 4 days ago. Will see what happens.
on 22-04-2023 10:45
Hi kashiup,
Thank you for reaching out to us here on the Community.
I am very sorry to hear of the error with the EPG and apologise for any disruption to your recordings.
Have you received any updates from our team via email?
We can also get this reported from our side to be investigated further.
Please do let us know of any updates you have received.
Thanks,
on 22-04-2023 14:46
Hello. Thanks for getting back to me.
I didn’t get a reply from the email but it seems to have been fixed now. But it does happen quite often with this programme specifically.
on 24-04-2023 14:55
Thanks for the response there kashlup,
I'm glad the issue seems to have resolved itself for now, do pop back up if you require further assistance.
Also are any other channels/programmes showing the same error?
Regards,
on 24-04-2023 15:15
Hello.
No. It just seems to be that channel only.
on 26-04-2023 15:25
Thank you for letting us know @kashiup
Should you need any help in the future, or if this issue should return please do pop back to the forums and we will do all we can to help.