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BlueLou
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Message 1 of 15
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Did you get a user guide?

Can’t believe I’m having to ask this again but can everyone here who is upgrading this week as part of the new pilot let me know whether they got the following in the box with their remotes:

  • a user guide - says “it’s showtime, anytime” on the cover 
  • an install guide - small one-sided leaflet explaining how to set up 

if you didn’t get either please let me know. Also I can get guides sent out to anyone that wants them. Just slide into my or Kev’s DMs and hit me up with your account details.

in the meantime I’m going to go discipline the elves in charge of packing boxes.   

 

 

 

BlueLou
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Message 2 of 15
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Re: Did you get a user guide?

Also it would be helpful if those who did get them let me know too so we can work out what % are slipping through the net 

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ozsat
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Message 3 of 15
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Re: Did you get a user guide?

I didn't get the 360 user guide in the packaging and had to request one.

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DarrenjuggIns
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Message 4 of 15
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Re: Did you get a user guide?

Hi,

I can confirm I received both elements with my remote control delivery.

Thank you.

Kindest Regards

Darren

TiffanyGreen97
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Message 5 of 15
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Re: Did you get a user guide?

i got both with my remotes

BlueLou
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Re: Did you get a user guide?


@ozsat wrote:

I didn't get the 360 user guide in the packaging and had to request one.


When did you upgrade @ozsat ?

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ozsat
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Message 7 of 15
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Re: Did you get a user guide?

I got new boxes a couple of months ago to replace TiVo - but with no user guide. It was sent after I asked for it.


@BlueLou wrote:

@ozsat wrote:

I didn't get the 360 user guide in the packaging and had to request one.


When did you upgrade @ozsat ?


 

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martinianpaul
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Message 8 of 15
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Re: Did you get a user guide?

Nope, never did. All been trial and error. 

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BlueLou
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Message 9 of 15
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Re: Did you get a user guide?

Yours was the first phase though, wasn’t it? 
did you want a guide sent out? 

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markdyer72
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Message 10 of 15
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Re: Did you get a user guide?

Got mine today, got instruction leaflet and a guide.  Although the leaflet should be updated to state the app is in the app section and not just press home...

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