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mattygg
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Detection of VIrgin 360 box

Evening All,

Just a quick question I'm hoping someone may know the answer too.

I have a Samsung TV and when I plug in my xbox/playstation it auto detects the source and changes the icon on the "source" screen. This was also the same with sky Q. However it doesn't seem to work with my 360 box. I was wondering whether there was any option I needed to turn on within the software, or whether its not part of the new box.

Thanks

Matt

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roy247
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Re: Detection of VIrgin 360 box

Just a quick question to clarify things, isn't everything already plugged in and you just need to select the source ?

 

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mattygg
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Re: Detection of VIrgin 360 box

Afternoon.

everything is connected and I can watch tv just fine.

I was just asking whether Virgin are going to implement the option that when it’s connected to a TV it changed the icon to show the virgin sign, like the Ps5/Xbox/sky do

Matt

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martinianpaul
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Re: Detection of VIrgin 360 box

My Samsung did show the Virgin logo for a short time, but has subsequently disappeared... 

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newapollo
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Re: Detection of VIrgin 360 box

Hi mattygg,

I replied to the same query from another member yesterday and provided links explaining how to get the Virgin icon back on a Samsung TV

Virgin icon on Samsung TV 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I don't work for Virgin Media.

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Robert_P
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Re: Detection of VIrgin 360 box

hello martinianpaul

 

Thanks for raising your TV 360 query around the input logo.

 

This isn't something that has been raised previously so we have reached out to the development team for a definitive answer to this, as soon as we get an update we'll let you know here. Is this causing any service issues for you? Or is this more of an aesthetic and ease of use query?

 

Thanks

 

Rob

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