on 08-04-2023 21:41
I've waited in all day for my stuff from virgin media no sign of yodel today as promised
on 11-04-2023 09:54
Hi garyshep67, thanks for reaching out on our help forums and for your first post.
A warm welcome to the VM community! 🙂
We're sorry to hear of the delay in your start kit delivery from Yodel, have you received the tracking info by Yodel about this parcel so you can track it here?
On our end the it seems the items are on their way, there may have been a delay due to bank holidays this weekend.
Could you please let us know if you've had a tracking link or any updates from Yodel in regard to this postage?
If your parcel is currently with Yodel, you may call Yodel at 0844 755 0117 directly to enquire this.
Let us know if this helps and if you've managed to track down your equipment, we're happy to assist further where needed.