Virgin Media Community

[deans6571]

When watching recorded programs and nearing the end of that program, you always get the message in the top right of the screen to either 'Delete' or 'Keep' the program you're watching.

Nothing wrong with this feature, however, it does need tweaking slightly....

The message always appears before the program has actually finished and if you subsequently select the 'Delete' option, the program instantly gets deleted before its even finished being watched (this must be a bug)...??!! 

I always therefore need to select the 'Keep' option so that I can watch it to the end and then I go back and manually delete it.

Thoughts?

[Ernie_C]

… or just turn off that setting. It gets replaced with a similar one, however, asking if you want to watch the next episode, if there is one.

PS Not at home so can’t advise how to do this on the actual TV 360 but here’s how to do it on the app:

[Ernie_C · Accepted solution]

On the TV 360, you go into the SAVED RECORDINGS and then Manage storage.

[deans6571]

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@Ernie_C wrote:

On the TV 360, you go into the SAVED RECORDINGS and then Manage storage.

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Thanks Ernie  - will have a look later on.

Much appreciated.

🙏🏽😊

[Rufus57]

I too was getting that delete message before the programme had ended and it really bugged me. I resolved it in the way Ernie C advised but did via the Virgin TV Go app rather than through the 360 box settings.