Recently took Virgin TV on top of my Broadband for a really good price. Kit sent out within a few days. Had some issues, engineer arrived within a few days after calling Virgin. The other day ordered an additional box over the phone, with engineer attending this afternoon. Engineer left, then couldn't get any channels on the mini box - turns out, a call to VM and this was sorted within a few minutes - just needed codes sending to the box.
I know Virgin have taken some slack of disgruntled customers on here, but credit where it's due - my experience so far, have been great with prompt assistance to all queries. Good to share the positives too!
