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Mmm013
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Conventional remote for TV360 that doesn’t rely on voice

Is there an alternative remote available from Virgin for TV360 that doesn’t rely on voice control and that has conventional buttons like on the V6 remote. Or how are people with a voice disability expected to cope?

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fizz
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Re: Conventional remote for TV360 that doesn’t rely on voice

I have asked the same thing. My wife is partially deaf and her speech is not clear enough at times for this to work. From what I can see most commands are easy through voice but take multiple presses of buttons to achieve (which do not seem to be obvious from what I have read!) this is another major stumbling block to this platform. If I am forced into this Tv360 I shall be leaving virgin

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BenMcr
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Re: Conventional remote for TV360 that doesn’t rely on voice

The 360 remote has conventional buttons.

You can see it here https://www.virginmedia.com/help/virgin-tv-using-tv-remote#360, and in the user guide Kev posted here https://community.virginmedia.com/t5/Virgin-TV-360/Virgin-TV-360-User-Guide/td-p/4540238

It's true that functions are in different places than were on the TiVo platform, but that's true of any change in system. TiVo works differently to 360 which works differently to Freeview, which works differently to Sky and so on.

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I work for Virgin Media - but all opinions posted here are my own
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