on 24-01-2023 20:21
Been sent this to plug into wall but the wall virgin box has the same connector? Take it I need some sort of different connector? A male to male but not coaxial? Help?!
on 24-01-2023 21:27
Have you had virgin before, like do you currently have broadband with them and upgraded adding tv?
on 24-01-2023 21:31
Yes have broadband now getting tv
on 24-01-2023 22:41
The cable that went from the wall connector to the hub now connects to the connector marked wall on the splitter, the cable marked broadband goes to your hub and the TV cable to your 360 box.
on 24-01-2023 22:46
Thank you so much!
on 27-01-2023 08:17
Hi there @lejo29
Thank you so much for your first post and welcome to the community forums, its great to have you here.
A big thank you to roy247 for their help here, I just wanted to check is everything sorted for you now?
on 27-01-2023 10:10
yes all sorted thanks
on 29-01-2023 17:04
Hi @lejo29,
Thank you for confirming. I'm glad to hear that this is all sorted out for you now.
Please do let us know if there's anything more that we can assist you with.
Thanks,