I'm new to Virgin. I have installed the modem and main TV box and this is working satisfactorily. I have also set up a TP-Link powerline connection to another room with a unit that has three ethernet connections. In one I have my PC, and the broadband for this works fine. I am trying to connect the ethernet socket on the mini box to a second socket on the powerline adaptor with a cat5e cable, but I am getting error CS2004 - Channel failed.
Is there something I'm doing wrong? I'd appreciate some advice.
Ah. That's probably the reason I suppose. So do I need to run a coaxial cable from the other room? In which case is there any point in the powerline? Or do I need an ethernet to coaxial adapter that connects the powerline ethernet output to the coaxial socket?
I looked at a video on the virgin help system and there was no mention of a coaxial connection. The demonstrator just plugged in an ethernet cable, just as I have done.