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Channel 614 MSNBC Now - impossible to record

klynchk
Up to speed

MSNBC Now 614 has stopped providing show listings. There's a show that I'd like to record that airs from 2200 to 2359,

I can't record it.

Can anyone suggest a way?

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi klynchk 

You should contact tivoguideerrors@virginmedia.co.uk  They  won't reply back but they will update the EPG

They don't generally perform EPG updates unless the VM guide differs from the broadcasters website.

You might be able to watch it via  Catch Up > Channels > MSNBC Now 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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5 REPLIES 5

newapollo
Very Insightful Person
Very Insightful Person

Hi klynchk 

You should contact tivoguideerrors@virginmedia.co.uk  They  won't reply back but they will update the EPG

They don't generally perform EPG updates unless the VM guide differs from the broadcasters website.

You might be able to watch it via  Catch Up > Channels > MSNBC Now 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Ashleigh_C
Forum Team
Forum Team

Hi there @klynchk 

Thank you so much for your post and it's great to have you back to the forums.

I am so sorry that you have faced this issue with your service and a big thank you to newapollo for their help here so far. 

Have you been able to pop an email over to the team at all?

newapollo
Very Insightful Person
Very Insightful Person

Hi again @klynchk 

The EPG for that channel has been partially updated on my 360 and programs are populated up until 6am on Friday

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

klynchk
Up to speed

Yes the guide has now returned to being updated so that I can record my show.

I don't know if the problem was related to the US taking a long "Adieu King George" weekend.

 

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @klynchk,

Thanks for coming back and keeping us updated on this. Glad to hear that your issue has been resolved.

If there's anything else we can do to help, please let us know what we can do to help.

Thank you! 😊 

Paulina_Z
Forum Team

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