Channel 4 move creates TV 360 problems

[Harty1]

Since Channel 4 HD recently moved to Channel 104 on the TV 360 box, I have been experiencing some gremlins.

The voice control on my remote now only recognises "104" not "Channel 4 HD" or even "Channel 4".

I also can't schedule Series Links for Channel 4 HD anymore.

I have rebooted my box twice since the channel moved.

Is there going to be a fix for this?

Many thanks.

[roy247 · Accepted solution]

Hi Harty1,

No problems here with the voice control or setting a series link on channel 4, have you tried a factory reset of the box, just select the option to keep your recordings.

[newapollo]

Hi @Harty1 

My voice control works by saying "Channel 4" , "Channel 4 HD"  and "104"

Have you tried changing batteries or factory resetting the remote?

Pressing and holding the TV and Rewind button for 10 seconds will factory reset the TV 360 remote.

Have you tried deleting your current series  CH4 recordings and then setting them up again?

Recordings > Planned Recordings > manouvre to the program and highlight and press  the bin (delete) icon. Cancel Series Recording