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Catchup services outage

pedalady
Joining in

on ‎21-12-2023 16:06

for the 3rd time in a week we have no catchup tv, this time VM says it should be fixed by the 27th December! I hope this is a sick joke? We pay a fortune for our package this is galling. I work shifts as a nurse so rarely watch live TV. For goodness sake VM sort it out

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎21-12-2023 20:00

On the basis that you're posting seeking some help here, which TV box do you have? TiVo, V6 or TV360? https://www.virginmedia.com/care/tv-fault/which-tv-box

What are the symptoms you get - any error code etc? What makes you think it's a known problem?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Roger_Gooner
Alessandro Volta

on ‎21-12-2023 21:09

Check status by calling 0800 5610061.

--
Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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