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Cannot watch recordings on TV Box!

PhilD8
Joining in

on ‎14-02-2023 23:02

I am unable to watch recordings on my second Virgin 360 box - it's saying I have reached my streaming device limit. (!?!) -- It's not a streaming device, it's my actual TV box! If \I go onto the Virgin TV Go app to manage devices, there's no option to fix it.

I called Virgin's helpline but as usual it said no fault could be found and sent me a text.

How do I sort this? Any advice welcome.

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nodrogd
Very Insightful Person
Very Insightful Person

on ‎15-02-2023 00:16

@PhilD8 wrote:

I am unable to watch recordings on my second Virgin 360 box - it's saying I have reached my streaming device limit. (!?!) -- It's not a streaming device, it's my actual TV box! If \I go onto the Virgin TV Go app to manage devices, there's no option to fix it.

I called Virgin's helpline but as usual it said no fault could be found and sent me a text.

How do I sort this? Any advice welcome.

If your second box is a mini V360 box then it streams the recordings stored on your main box.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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