Virgin Media Community

[Swf]

Getting this, trying to watch something  recorded on down stairs v6 360 .that box is in standby 

Screen message is 

The 360 box is offline, or not connecting. Turn it on to watch your recordings. 

This can't be correct? Or is it 

Do you need both box's awake to watch from the other box? 

[DJ_Shadow1966]

Hello

Yes that is right, if you check the settings on the box there is power on options you need to set it too either Fast Start or Active Start, this will power up the box when you try and play a show.

Regards Mike

[Swf]

Thanks both box's was on active start. Rebooting the box seams to have worked for now. Fingers crossed 

[Paul_DN · Accepted solution]

Hi Swf,

Thank you for coming back to us and for a update, glad to hear you are now able to stream your recordings.

Regards

Paul.