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Can i upgrade

Atkinsp19
Joining in

I have recently upgraded to the ultimate volt package but can I get the virgin 360 box at no extra cost or changing contract 

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi @Atkinsp19 

You will probably have to pay £24.95 to switch to the 360 box(es). After paying for the upgrade it won't change your current contract or cost any extra per month

Have a look in My Virgin Media and see if the option is there. If not you will need to call in. 

A quick question before you do decide to go ahead with the box upgrade. The Ultimate Volt package comes with two boxes as standard.

Are both of your boxes V6 boxes?  If so you will keep both boxes and their hard drives. 

If you currently have one V6 box and one TIVO box then upgrade the TIVO box first to a V6 box, otherwise it will be swapped out for a 360 Mini Box which doesn't have a hard drive. Once you have two V6 boxes then request the regrade to 360.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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