Virgin Media Community

[Rokerite]

I am considering moving to 360 from current TIVo set up. I will need two new mini boxes. Coaxial Cabling in place for major box and one mini box. However need new mini box in a room without cabling. Can Virgin install the cable in a room with no easy route in? Ask them for a site visit or ask an outside cabling specialist?

Thanks

[newapollo · Accepted solution]

Hi @Rokerite 

You need beroadband with Virgin if you wish to switch from a TIVO to either a V6 or TV 360 box. They don't operate on other ISP's.

If you currently have a V6 box then that will be software upgraded to a 360 so you keep the hard drive recording facilities.

The mini 360 doesn't have a hard drive so if you are upgrading from a TIVO then you will loose the additional storage.

It may therefore be a better idea to upgrade to V6 boxes first so you retain  your full recording capacity, and then switch to the 360 later.

VM can usually place the cabling externally and then through the wall to where you require it. Whatare the specific difficulties you envisage with where you want the additional box installing?

[Rokerite]

Dave

Thanks for quick response.

The box is a V6 in the front room and a TIVo in the kitchen. Both have a coaxial cable to the virgin external cable.

I want to now put a Tv in the middle room. It is a long narrow house with a mixture of concrete and timber floors. Virgin managed to install the original cables as the tvs were on external walls. However the required wall is not external.

Therefore before I proceed to contact Virgin about the 360 purchase I wanted a view how likely Virgin would be able to install a more complex cabling route.
My past experience with their switchboard in they have difficulty in understanding more complex issues and I don’t want an engineer turning up only to be told  it is impossible for them. Hence the idea of a site visit before purchase. I would rather know it is beyond them and more specialist support would be required.

Thanks

Rokerite

[japitts]

Perhaps if you could post up some floor plans and photos of the cable route you're considering - a picture tells a thousand words in this case.

Although I fully concur with the suggestion of swapping to V6 first. Multiroom boxes in TiVo/V6 land are fully functional each with hard drives and bi-directional multiroom streamig.

Multiroom boxes in 360-land are minis, without hard drives wholly reliant on the master box for all recording. So going from TiVo > 360 loses the HDD. Going TiVo > V6 retains it, and gives you the option of subsequently software-converting if you so wish.

[Gareth_L]

Hi Rokerite

If you have any plans that would be great 

We can go away and ask if this is possible for the route of the cable

Gareth_L

[Rokerite]

Gareth Plan of Ground floor with current arrangements. VM CABLE enters on the right for current V6 box and hub. A second cable enters the kitchen by being gutter draped at the ground floor level for a TIVo box. I need a cable point on the back of the middle room. Electric plugs available. Front room and middle room are wood floors  which is wooden floor boards over the original floor board. Victorian house with a concrete base under the stairs.

Thanks for support

[Rokerite]

G house plan

[Gareth_L]

Thanks for that Rokerite

I will need to send you  a private message to get your details 

Once I have those I can ask a local manager to  arrange a visit to physically look at the cable routing 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Rokerite]

Gareth
Message read and I await your response.
Ian

[Roger_Gooner]

Is lounge 1 the "middle room"? If so it appears to have an external wall for an external cable run. An alternative would be to split the cable in lounge 2 and run one leg through the wall into lounge 1.