on 24-05-2023 18:59
My 360 box has moved and the cable from the wall box is far too long how do I cut it ?
on 24-05-2023 19:19
You don't.
24-05-2023 21:04 - edited 24-05-2023 21:06
@NW45 wrote:My 360 box has moved and the cable from the wall box is far too long how do I cut it ?
Your signal levels are adjusted correctly for the amount of cable you have between your boxes & the street cabinet. If you change the length you alter those levels, which may affect your service. I suggest unless you know how to open the street cabinet & adjust the levels correctly that you do not make changes to Virgins network cable.
To do this correctly will require a tech visit that will cost you £25. Coiling up the spare cable & tying securely would cost you nothing.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 24-05-2023 22:14
If you coil it up as suggested by nodrogd you won't need to call Virgin again if you decide to move the 360 in the future saving you £50.