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Cable too long

NW45
Joining in

My 360 box has moved and the cable from the wall box is far too long how do I cut it ?

3 REPLIES 3

carl_pearce
Community elder

You don't.

nodrogd
Very Insightful Person
Very Insightful Person

@NW45 wrote:

My 360 box has moved and the cable from the wall box is far too long how do I cut it ?


Your signal levels are adjusted correctly for the amount of cable you have between your boxes & the street cabinet. If you change the length you alter those levels, which may affect your service. I suggest unless you know how to open the street cabinet & adjust the levels correctly that you do not make changes to Virgins network cable.

To do this correctly will require a tech visit that will cost you £25. Coiling up the spare cable & tying securely would cost you nothing.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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roy247
Superstar

If you coil it up as suggested by nodrogd you won't need to call Virgin again if you decide to move the 360 in the future saving you £50.