I have recently upgraded to tv360. I have 2 boxes, one works perfectly the other one doesn't but did initially I have rebooted the box several times unsuccessfully. I have spent 3hrs on hold being cut off after 57 minutes each time, what do I do?
Error code 7400 gives you this option, don't know if you have tried it, or if it works.
Step 2 – Please run a test against the TV box
If you are still seeing the error after 30 minutes please sign into Service status and run a test against the TV box you are installing. By doing this we’ll be able to reboot the box or put you in touch with the right team.
Don't know if that reboot will reactivate the 360.