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TiffanyGreen97
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Buffering and freezing on my recorded shows since update to 4.28

I woke up this morning and both my boxes had been updated to V4.28. I have not had this issue before the update. I have tried re booting both boxes with no difference. Any one else having this issue since the update, or anyone have any further ideas to help ?

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BlueLou
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Re: Buffering and freezing on my recorded shows since update to 4.28

I've not seen this before. Is it on all recordings or only those recorded before the update? 

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TiffanyGreen97
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Re: Buffering and freezing on my recorded shows since update to 4.28

Hi BlueLou,

it has been happening on every recorded show I have watched today, which is a mixture of shows recorded before and after the update

Regards,

Tiff

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Gary06028
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Re: Buffering and freezing on my recorded shows since update to 4.28

Same for me , really need an update to sort this out , almost ridiculous this day and age 

markdyer72
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Re: Buffering and freezing on my recorded shows since update to 4.28

My box is still on 4.27, will it update automatically when there’s new software

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BlueLou
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Re: Buffering and freezing on my recorded shows since update to 4.28


@TiffanyGreen97 wrote:

Hi BlueLou,

it has been happening on every recorded show I have watched today, which is a mixture of shows recorded before and after the update

Regards,

Tiff


is this still happening?  

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Gary06028
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Re: Buffering and freezing on my recorded shows since update to 4.28

I’m on 4.28 and it’s awful give virgin a call 

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TiffanyGreen97
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Message 8 of 9
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Re: Buffering and freezing on my recorded shows since update to 4.28

Yes this is still happening for me on both boxes running 4.28. It  appears to be a bug in the 4.28 software as it was fie on 4.27. It is making watching recordings an awful experience and sometimes they are un watchable. This needs to be raised as a P1 high priority fault.

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Gary06028
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Re: Buffering and freezing on my recorded shows since update to 4.28

Same for me , living room v6 on 4.28 loads of problems and bedroom v6 4.27 and no problems , Engineer visit for Tuesday , give them a call 

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