Virgin Media Community

[Shurkey]

I was watching Picard on the Amazon Prime App on the Virgin Box. Ep1 automatically went to Ep2 when finnished but from 2-3 TV went black. I have switched off the Virgin box and rebooted, gone throuigh the welcome screen but still no joy.

Please advise.

Thanks

[japitts]

Do you get the 360 menus & guide? Or have no picture at all?

If the latter, I'd be minded to an HDMI problem which can potentially be rectified by checking the cable and ports on your TV.

[Shurkey]

Thanks for answering, it seems to have solved itself. However, to answer yuour question, I had access to nothing. TV worked independantly of Virgin box so not that. Eventually got a call from Virgin Tech but he was in the dark himself. It just suddenly came on about 2 hours afer stopping.

Thanks anyway.