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marklovick
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Auto Upgrade Delay

Is there anyway to delay the Auto Upgrade?

Our box arrived Friday but we weren't told that we had to '"watch' everything on the V6 box first.

We've deleted what we can but we've got 40ish% of programmes and some we won't get through streaming

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Katie_WT
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Re: Auto Upgrade Delay

Hi there @marklovick

 

Welcome back to our Community and thanks for your post; I am sorry that it was not made clear about the process when you get a new box. 

 

I'm afraid that the new box would be auto activated once the delivery has been accepted. After locating your account from your forum information I can see that the new box was auto activated yesterday.

 

Cheers

Katie - Forum Team


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