Audio jitter through Virgin TV 360

[MF14]

Hi,

My Mum’s 360 box is often having problems with audio jitter with Tv programs. The same live TV channel through her aerial has no sound issues.

The problem can happen with both live TV and streamed content.

It happens at different times of the day.

Any ideas please?

[roy247]

As a starting point have you tried a different HDMI cable and swapping to a different HDMI input on the TV.

You could also try the different audio settings, 

Settings > Audio & Video > Audio Output > Follow Content, PCM 5.1 (HDMI only), and PCM 2.0

[Akua_A]

Hi @MF14 ,

Welcome back to our community forums and sorry to hear you are having issues with your TV360.

We can understand the inconvenience caused and we want to best help. How long has this issue been ongoing? Have you tried the great advice given by @MF14 ? Also, do you experience issues with the TV visuals too? 

Thanks,