I’ve searched these forums far and wide along with the broader internet and only found ‘similar’ issues rather than identical issues.
I’m also only finding solutions that are far from satisfactory.
We’ve had our latest TV360 box for roughly a year now, connected up to our LG C1 65” OLED via HDMI (into one of its numerous HDMI 2.1 ports).
All has always been fine, but tonight upon changing the channel to BT Sport Ultimate to watch the football, the sound has died. What we get is just a constant clicking sound (it sounds like the old wooden rattlers people used to take and spin in the crowd at football games). We get no other audio sound coming through the speakers. (This is how our issue differs from those I’ve read up on, as most others still get the regular audio, but also get white noise mixed in). There’s the odd channel this issue doesn’t affect but 90% of the channels we flick through are affected.
I’ve rebooted the box, I’ve rebooted the TV, I’ve changed HDMI cable. Nothing fixes it besides changing the Audio Output setting from ‘Follow Content’ to one of the two PCM conversion settings.
I however don’t find this to be a satisfactory resolution, firstly because my TV supports all Dolby audio codecs, secondly because it’s worked fine for the last year without issue when on ‘follow content’ and thirdly because the two PCM settings sound like garbage, they’re lacking in bass and sound almost echo like.
Is there a fix to this? Or has something happened to our box?