Virgin Media Community

[richcbaker]

Hi ,

Jusf upgraded to TV 360 and we have a problem where  Audio Description keeps turning itself on. Anyone else have this problem? 

Thanks 

Richard 

[roy247 · Accepted solution]

Have you checked in settings, profiles, that audio description is turned off ?

[richcbaker]

Thanks, it was on. Sure we never set it! 

Richard 

[jonathanpye]

Mine seems to keep switching on by itself. I though am using the LG Magic Remote so wondering if something I'm pressing is switching them on as a side effect!

[biondani]

Mine keeps switching on as well even though it is switched off in profiles. Seems to be if I select to watch from start on a programme on d-max it triggers it to switch on. Haven't seen it happen on any other channel yet though.

Ian

[jonathanpye]

I noticed this behaviour  too when I upgraded but seems to have stopped now. I did not figure out why it was happening.