Be aware that the v360 looks the same as a v6 it is just the software on the box that is different, the box that it came in does it have v360 on, as well if you look at the remote the v360 remote has a picture of a microphone about half way down in the centre.
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Thanks for your post and for reaching out to the Community Forums. Sorry to hear that you have not received the right equipment. I've sent your enquiry for our product team to investigate. Once I get more details I'll be able to provide and update.